St. Luke’s saves your credit card info in their internal system

This is a letter I sent to St. Luke’s Medical Center in Taguig City. SLMC has acknowledged receipt of letter, yet there is no proposed action as of this writing.

I’m very concerned that the cashier in your Pathology department saved my credit card information in your customer information database.

The information I saw the cashier enter in her computer are the following:

  • Credit card #
  • Name on credit card
  • Expiration date

These details are considered confidential, and pose security risk to credit holders. It is also unnecessary in processing of payment.

May I request SLMC to reconsider this practice, as I have already been a victim of onlinecredit card fraud, and am very concerned that a known establishment as SLMC is employing this practice?

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